FAQ's

Frequently Asked Questions (FAQ's)

At XpertCareers, we utilize an annual subscription method, meaning that you pay once a year to get access to more than 100 courses available in a bundle.

Since each bundle has over 1000+ courses, taking an annual subscription will allow learners to study as many subjects as possible at their own pace. It will be difficult to go through all the content in a month, as each course provides you with in-depth knowledge on a certain topic. In addition, the quoted prices alongside the extensive library of topics will offer you a better value for money in comparison to shorter courses covering a single topic

Unfortunately, if you do not renew your annual subscription, you will lose access to your courses after a year. 

You can pay for a course using your credit or debit card! We accept Visa, Mastercard and American Express. Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).

After adding your desired bundle to your cart, click on the ‘Cart’ icon in the top right. You will be directed to another page, and below your product, you will find a ‘Coupon Code’ tab. Insert your discount code there and click on ‘Apply Coupon’. Your discount code will be applied automatically and you will see a deduction in price. 

Each course includes recordings, assignments, audiobooks and notes. There are various types of practice activities to enhance the learning experience for our learners.

Yes! You will receive a certificate of completion from both Skillsoft and XpertCareers to acknowledge your efforts

No! One of the benefits of eLearning is that everything is dictated by you. It is self-paced, meaning you can begin your learning journey whenever you like from the day you get access to it.

Each bundle has a different number of courses included within it, with some bundles having more than others. However, they all have more than 100 topics within each bundle that you can explore on a certain topic!

Absolutely not! You can come back and review a course as many times as you like as long as your subscription is still valid. 

Go to our ‘My Account’ page and simply fill in your personal details under the ‘Register’ headline. You will be asked to fill in your first and last name, as well as your email and payment address. After you complete the sign-up form, we will send an email to the address you provided. To complete the sign-up process, click on the confirmation link. 

Visit this page (hyperlink: https://xpert-careers.com/my-account/lost-password/) and insert either your username or email address. After a few seconds, you will receive a link to create a new password via email. 

After purchasing a course on XpertCareers, you will receive a link in your email that will direct you to a website with all your course contents. To access your course, go to the “Your Courses” tab. 

All packages/offers are valid for the period specified in the subscription package selected from date of purchase. No refund will be given if you wish to discontinue the Services before the end of the period. Refunds would not be given if there is any failure on part of an internet service provider to provide internet under the user’s region or data limits due to fair usage policy applicable on the user’s internet plans. Any refund request apart from reasons mentioned above shall be considered on a case to case basis and will require at least 30 to 45 working days to be completed.

The only way to access our courses is through our online platform. As per the agreement with our publishers, the course content can only be distributed through our website. However, you can download notes to review them later on.

The minimum system requirements are:

    • Adobe® Flash Player and Internet Access: the recordings and course content works on all speeds, although the faster the better!
    • Processor: any CPU speed that can run Flash Player and a browser simultaneously.
    • Web browser: they are pre-installed on most operating systems. Recommended browsers include Google Chrome® and Mozilla Firefox®.
    • An email address: If you do not have one, you can sign up with any other free email provider, such as Google™ or Yahoo!®!

If you encounter any issues, please do not hesitate to contact our support team and they will be happy to solve your issue as soon as possible.

You can contact us via email on info@xpert-careers.com or you can call us at +97143910503 if you have any concerns or questions!

Yes you will get multiple credentials if its for your team. To get that you will have to add more ‘number of users’ next to ‘Add to cart’ option when you buy a course.